Privacy Policy

 

Effective Date: January 17, 2026 Entity: Heckle and Code (the “Company”)

Heckle and Code is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

1. Accountability

We are responsible for personal information under our control. We have designated a Privacy Officer to ensure compliance with these terms. For inquiries, contact us at info@heckleandcode.com.

2. Information We Collect

We only collect information necessary for the operation of our apps and products. This may include:

  • Identity Data: Name, username, or similar identifiers.
  • Contact Data: Email address and billing address.
  • Technical Data: IP address, browser type, device identifiers, and usage patterns.
  • AI Interaction Data: Prompts or data you provide that are processed by our AI-driven features (powered by tools like Google Antigravity).

3. Purpose of Collection

We collect and use your information to:

  • Provide and maintain our software products.
  • Process payments and manage subscriptions.
  • Improve our algorithms and user experience.
  • Comply with legal and regulatory requirements.

4. Consent

By using our products, you provide implied consent to the collection of data as described. Where sensitive information is required, we will seek express consent. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

5. Third-Party Disclosures & AI Processing

We do not sell your personal information. To provide and improve our Services, we may share or process data with third-party providers under the following conditions:

  • Service Providers: We share data with trusted vendors who assist in operating our software, such as cloud hosting providers and payment processors.
  • Artificial Intelligence & Automated Tools: We may use third-party artificial intelligence (AI) and machine learning tools to assist in software development, data analysis, and user support.
    • Data Minimization: We only provide these tools with the minimum data required to perform the specific task.
    • Purpose Limitation: Any personal data processed by these tools is used solely for the functionality of our Services. We do not authorize these third-party providers to use your personal information to train their generalized AI models unless we have obtained your express consent.
  • Legal Compliance: We may disclose your information if required to do so by Canadian law, a valid court order, or to protect the safety and rights of our users and the Company.

 

6. Data Storage and Cross-Border Transfers

Your data may be stored on servers located outside of Canada (e.g., in the United States). While your information is outside of Canada, it is subject to the laws of the jurisdiction in which it is stored, which may have different data protection laws.

7. Safeguards

We implement physical, organizational, and technological security measures (such as encryption and multi-factor authentication) to protect your personal information against loss, theft, or unauthorized access.

8. Individual Access and Accuracy

You have the right to access the personal information we hold about you and to request corrections if you believe the data is inaccurate. To make a request, please contact our Privacy Officer.

9. Retention and Destruction

We retain personal information only as long as necessary to fulfill the identified purposes or as required by law. Once no longer required, data is securely deleted or anonymized.

10. Challenging Compliance

If you have concerns regarding our compliance with PIPEDA, please contact us. If we do not resolve your concern, you have the right to contact the Office of the Privacy Commissioner of Canada.